PERFORMANCE ASSESSMENT
Definition of Performance assessment
Performance management is an ongoing, continuous process of communicating and clarifying job responsibilities, priorities and performance expectations in order to ensure mutual understanding between supervisor and employee (California University).
Objectives
The objectives of Performance Management are to:
Increase two-way communication between supervisors and employees
Clarify mission, goals, responsibilities, priorities and expectations
Identify and resolve performance problems
Recognize quality performance
Provide a basis for administrative decisions such as promotions, succession and strategic planning, and pay for performance.
Supervisor's responsibilities
The supervisor's responsibilities in performance assessment are to:
Communicate and clarify major job duties, priorities and expectations.
Establish and communicate performance standards.
Monitor employees' performance through observation, discussion, etc.
Document good and unacceptable performance.
Provide continuous coaching and constructive feedback in a timely manner.
Hold performance discussions (at least annually).
Correct poor performance and reinforce good performance.
Help employees to develop skills and abilities for improved performance.
Provide necessary information, resources and opportunity to allow accomplishment of key results.
PERFOMANCE CYCLE..
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